Privacy Policy

This Privacy Policy explains how 5 Tier collects, uses, and protects personal information when you visit this website or use our PAS2030 certification and MCS renewable energy services. Protecting your privacy and ensuring data security are fundamental commitments of 5 Tier.

1. Information Collected

5 Tier may collect personal information when you:

• Complete contact forms or request information about PAS2030 or MCS certification
• Subscribe to newsletters or updates
• Request quotes, consultations, or retrofit assessments
• Communicate via email, phone, or other channels

Types of personal information 5 Tier may collect include:

• Name and contact details (email address, phone number, postal address)
• Company name and business information
• Property information relevant to retrofit or renewable energy services
• Any additional information voluntarily provided

2. Use of Information

5 Tier uses collected information to:

• Provide, operate, and maintain PAS2030 certification support and MCS renewable services
• Respond to inquiries and fulfil client requests
• Send technical notices, updates, and service-related communications
• Communicate about relevant products, services, and industry events
• Improve website functionality and service delivery
• Comply with legal and regulatory obligations

3. Information Sharing

5 Tier does not sell, trade, or rent your personal information to third parties. Information may be shared in the following circumstances:

• With your explicit consent or at your direction
• With trusted service providers who assist 5 Tier in business operations
• To comply with legal obligations or respond to lawful requests
• To protect the rights, property, or safety of 5 Tier, our clients, or others

4. Data Security

5 Tier implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and absolute security cannot be guaranteed.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information held by 5 Tier:

• The right to access and receive a copy of personal information 5 Tier holds about you
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please use the contact information provided below.

6. Cookies and Tracking Technologies

The 5 Tier website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling them may affect website functionality.

7. Third-Party Links

The 5 Tier website may contain links to third-party websites. 5 Tier takes no responsibility for the privacy practices or content of external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children's Privacy

5 Tier services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

5 Tier may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to periodically review this Privacy Policy.

10. Contact Information

For any questions about this Privacy Policy or 5 Tier's data practices, please contact:

5 Tier
Email: services@bkayz.com
Phone: 07742948494
United Kingdom

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